Having a go at Wardley Mapping
Last Friday I participated in a Google Hangout organised by Richard Barton to look at Wardley Mapping and bookings.
Going Google at work
As many of you will know, I’m a big fan of Google products - I’m on my second Nexus phone (Nexus 5X) and use G Suite (née Google Apps) for my personal email, calendar and word processing etc. I particularly love Inbox and it’s ability to snooze emails to a future date/time or when I arrive at a specific location.
Public Sector Show
Yesterday I spoke on behalf of LocalGov Digital about the Local Government Digital Service Standard.
Mapping your systems
Maps are useful things to see how places or stuff is connected – or not. After a conversation with Paul Mackay of Folk Labs last year he introduced me to a freemium tool called Kumu which allows you to map relationships between things.
Let's sort this out. Together.
I’ve just finished a run of three days in London. First an open data meeting at the Cabinet Office following by UKGovCamp on Saturday and finishing up with the Local Digital Data-Sharing Discovery Day today.
Introducing Localo – Data standards for local government
We’re all making digital services and aiming to make them so good that people prefer to carry out the transaction online rather than by phone, post or in person. Besides creating a better user experience, digital services can also help to reduce costs and release council staff to concentrate on other things such as assisted digital.
Tools for collaborating. What do you use?
What online tools do you use to collaborate both within your organisation and with others?
Rules vs good service
Rules. They’re everywhere. Are they a hindrance to “good” customer service? What does good service look like?
It's about standards and schemas @ LocalGov Makers Hack Day
Last Friday I attended the inaugural LocalGov Makers Hack Day, a fringe event of LocalGovCamp.
A shared web platform for local government?
Following a tweet last week by LocalGov Digital I wanted to respond with my thoughts…